Results for:

Suppor Center

Account

Introduction

In the upper right corner of the Media Manager header bar, you will find links to submit a support ticket, change property settings, visit our help library, and change your account settings.

Every information about your account is included under this section, such as your anagraphics and the package you are subscribed to.

MainStreaming Media Manager | all activities

Account information

The account section includes several panels. Account Information can be found on the far-left panel. It includes your account type, monthly contracted rate, storage quota, bandwidth commit, and the expiration date of your contract

MainStreaming Media Manager | info account

On the personal and billing information panels, you can edit or add information about your account. When complete, press MainStreaming Media Manager | save

MainStreaming Media Manager | info account

MainStreaming Media Manager | info account

Managing cards

Adding, Editing or removing a credit card from your account is simple. From the main account section, click the CARDS link

MainStreaming Media Manager | cards

Once within the CARDS section, look for Your Cards list. If you're account is new, this area won't show any current

MainStreaming Media Manager | add card

If you'd like to add a new card for billing, enter your card information within the Add Card panel. When complete, click the MainStreaming Media Manager | add card button.

Once your card has been added, it will appear in the YOUR CARDS list mentioned above.

MainStreaming Media Manager | add card

See invoices

Within the Account Section of Media Manager, click on the Invoice tab. Invoices are listed most recent first. You can view or download invoices using the MainStreaming Media Manager | download button.

MainStreaming Media Manager | add card

MainStreaming Media Manager | invoices

Managing user accounts

Multiple user accounts can be created (and isolated) within any Media Manager property. From the main account screen, click on Users.

MainStreaming Media Manager | add card

You will see at least one account present (the parent account).

If you wish to add an additional account, click MainStreaming Media Manager | add users button

From the user screen, enter the new user's information.

You may also select the permissions you'd like to assign to the new user account.

When complete, click the MainStreaming Media Manager | save button. If you need to edit a user account that has already been created, click the button on the main user screen.

MainStreaming Media Manager | add card

keyboard_arrow_up